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Shipping & Returns

Shipping Policy

Thank you for considering Petrichor for your sustainable apparel needs. We're excited to share our journey with you!

Currently, we are in the process of developing prototypes for our innovative and sustainable clothing line. We anticipate this phase to be completed by February 2024. We appreciate your patience and understanding as we work diligently to bring you high-quality, environmentally conscious products.

We will keep you updated every step of the way. As we progress towards completing our prototypes and preparing for launch, we'll provide you with regular updates on our website and through email.

We would like to express our gratitude for your interest in Petrichor and your commitment to sustainable fashion. By choosing us, you're contributing to a greener future for the fashion industry. If you have any questions or need assistance, feel free to reach out to us at curie@petrichor.earth.

Return &

Exchange Policy

At Petrichor, your satisfaction is our priority. We want you to feel confident and happy with your purchase. If, for any reason, you're not completely satisfied with your order, we offer a hassle-free return process within 30 days of receiving your items.

Free Returns within 30 Days

If you're not completely satisfied with your purchase, you may return your item(s) within 30 days from the date of delivery. We believe that you should have the opportunity to experience our products firsthand, risk-free.

Return Eligibility

To be eligible for a return, items must be unused, in the same condition you received them, and in their original packaging. Tags and labels must be intact. Please note that we cannot accept returns on personalized or customized items.

How to Initiate a Return:

  1. Contact our customer support team at curie@petrichor.earth to initiate the return process. Please provide your order number and reason for the return.

  2. Our team will guide you through the return process and provide you with a prepaid return label.

Refund Process 

Once we receive your returned item and inspect it, we will process your refund. Please allow 7-10 business days for your refund to appear in your original payment method.

Non-Refundable Items

Gift cards and promotional items are non-refundable.

Return Shipping After 30 days

If you are returning an item after 30 days or the item is not eligible for free returns, you will be responsible for the return shipping costs.

Contact Us

If you have any questions or concerns about our limited return policy, please don't hesitate to contact our customer support team at curie@petrichor.earth. We're here to help you have the best experience with Petrichor.

Thank you for choosing Petrichor. Your satisfaction is our top priority.

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